Communicating with parents is HARD. Like a game of telephone, information can be interpreted and shared differently, leading to unintentional confusion or frustration for staff, students, and families. In this interactive session, participants will role-play several parent communication scenarios that inevitably arise each year. Together, we’ll practice navigating difficult conversations with families: How do you broach sensitive topics? How do you maintain a positive working relationship while addressing concerns? Participants will leave with practical strategies for deciding when to send a Remind message, when to email, and when it’s best to pick up the phone and call. Shared resources will include sample scenarios and phone scripts to support productive, respectful conversations with the people who love our students the most.
